The Empowering Work Relationships Toolkit provides the tools to
cultivate the establishment of a consistent style of management
company-wide that promotes trust, assists in effective workload management, lessens stress and maximizes the potential of company staff in an environment of shared expectations, accountability and predictable results.
1. The ART of People Management
Describes the conceptual framework of the Management Development Toolkit; Accountability, Respect, Trust and how these concepts create the foundation for an environment of shared expectations and predictable results.
2. Principles of People Management
Describes the principles of self-management, accountability and shared expectations as the building blocks of People Management.
3. Management Checklist
A tool for all managers to use, to cultivate an empowering management style. Used to identify and evaluate the aspects of their management style that work well and the ones that they want to strengthen. Managers can elicit the support of their supervisor in the use of this tool. This tool can provide common ground and shared expectations between manager and employee regarding professional development and the achievement of job results.
4. Kick-Off Employee Meeting Agenda
A guideline for establishing or re-establishing a healthy work relationship with a reporting employee. Sets up the relationship based on shared expectations.
5. Employee Meeting Agenda & Guidelines
Collaborative Problem Solving Guidelines
Giving & Receiving Feedback
A guideline for maintaining healthy work relationships with reporting employees. Offers a safe, supportive and private opportunity for 2-way communication about what’s working and what’s not working in the way an employee is doing their job. Can serve as a primary vehicle for the establishment of trust, respect and accountability.
6. Frustration Transformation Process
A step-by-step process that provides a process-oriented solution to any business frustration.
7. Delegating and Monitoring Work
Guidelines for how to assign and monitor work and results in a way that facilitates predictable outcomes.
8. Red Flag Management System
A system for managers to use that infuses accountability throughout an organization, so that promises are kept, due dates met and everyone is informed about any changes in the plan.
9. Time Management System
An approach to workload management that helps employees prioritize and organize their workload in a way that facilitates effective planning and a sense of satisfaction about daily results achieved.
10. Disarming False Beliefs
A process to help managers dissolve obstacles in the way of achieving their potential as managers.
11. Weathering the Storm of Your Emotions
A tool to navigate the emotions often associated with getting results through other people.
12. People Management Process
Gives an overview of all the components of the Management System. Serves as a reference for successful ongoing implementation of the Management System. Helps keep the manager on track and focused.
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